Problems covered
Problems should only be brought to the Student Ombuds Office when all normal procedures have been completed and the student believes that they are still treated unfairly. Students may bring a matter to the attention of the Student Ombud under other circumstances, but this is at the discretion of the Ombud.
Problems that have been dealt with by the Student Ombud cover these general categories:
- Appeals against Assessment Grade
- Scholarships/Grants
- Discrimination
- Enrolment
- Examination conditions
- Examination and final results
- Examination attendance
- Examination paper
- Exclusion and Discontinuation of Registration
- Fees
- Plagiarism
- Infants/Children
- University Union
- University property
- Breach of confidentiality
- Lectures/teaching quality
- Lectures/teaching timetabling
The annual report provides a list of the categories of complaint that we deal with so you can consult this to get an idea of the kinds of problem that come to the Ombuds Office.
